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Norwegian Customer Service - Belfast

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Job Title: Norwegian Customer Service - Belfast
Contract Type: Permanent
Location: Belfast
Start Date:
REF: JN -102014-1592
Contact Name:
Contact Email:
Job Published: 3 maanden geleden

Job Description

If you speak Norwegian and are looking for a customer service job, one where you are not constantly on the on the phone all day AND you have previous experience in an e-commerce based customer service job, then this could be the perfect job for you. It is based in Belfast and you could earn £16,598 gross per annum with great benefits.

What will you do in this job?
For this Norwegian customer service job, you would be working for one of the most well known online brands, who operate globally, and you will provide customer service to their customers via email and live chat, so this is an ideal job for someone who wants to move away from the phone. On a daily basis, you will be handling online queries in regards to payment issues, product information, complaint handling etc. Furthermore, you will monitor a number of online communities to make sure no offensive language is used and to spell check advertising from time to time.
What is the job? 

As a Norwegian Customer Support Representative, you will be working for one of the largest and most well-known online brands globally. All Norweigan Customer Service will do via email and chat so this Norwegian job is ideal for someone who wants to move off the phone. Your day-to-day tasks will be to handle of online queries about payment issues, product information, complaint handling and other questions. Furthermore, you will monitor a number of online communities to make sure no abusive language is used and to spell check advertising from time to time.

Who will you be working for?
Our client nearly 15 years established now employing over 600 employees in the UK and Northern Ireland is a technology and services provider. With this particular client looking for a number language speakers they are currently looking for a Norwegian speaker for customer service.
With quirky benefits offered such as a weekly snack and getting your birthday off of work, this client knows how to treat their employees well.

Who are we looking for?
First of all, we are looking for a near-native Norwegian speaker who also has a confident level of English to join the customer service team and that you have between 6-12 months previous experience in customer service in areas such as fraud investigation, card issuing, transaction processing etc. This previous experience is important as this is an e-commerce based customer service job. You have a good working knowledge of MS office, PC based internet and software applications too. You are target driven, extremely customer focussed and work well with others. Lastly, we are looking for someone who has a genuine interest in working in Belfast.

Where would you be working?
Belfast is where you will be working, Belfast is in Northern Ireland a city bursting with life, where the locals are great craic (fun), there are plenty of bars and restaurant’s to socialise and you will always have amazing things to do and see with the likes of Giants Causeway, the Titanic Museum and its beautiful views.

Interview & Salary
The interview process for this Norwegian Customer Service job agent job is 3 fold, you will be invited for a quick phone screen, then an online email assessment and lastly a phone interview making it great for those who live abroad, you don’t have to fly over for an interview.
If you are successful you will offer a yearly entry-level salary of £16,598(gross - £18,998 OTE) and great bonuses, once you reach your targets that is, along with great benefits such as a monthly transportation allowance, a number of discounts on goods or services and much more.

If you have any questions about this Norwegian Customer Service job please do not hesitate to contact us on +353 15 24 24 20.

If you like what you see then APPLY TODAY and send us your CV in English.
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