What will you do in this job?
As part of the IT Support team, you will be responsible taking incoming calls and emails from various clients and customers, advising them on how to resolve technical issues in relation to their vehicles. You will help clients when it comes to the logistical questions and where necessary advice both customer and clients on the best technical solution for their wants and needs.
Who will you be working for?
Our client is a big player in the tech industry of the vehicle industry. They pride themselves on offering tech solutions based on excellent quality and innovation. They are currently looking to grow their IT team here in Dusseldorf with new & motivated Italian speaker like yourself.
Who are we looking for?
For this IT Support job, we are looking for you to have a near native level of Italian and an excellent level of English (no German required) – You will need excellent communication skills (verbal & written).
You have hands on experience in working in vehicle mechanics in a workshop and/or garage - this hands-on experience is crucial for your application – without it we cannot consider you for this job.
You have an excellent understanding of car electronics and are capable of discussing issues over the phone to customers with ease.
Where would you be working?
Work in the capital of the North Rhine Westphalia state of Germany - Dusseldorf. One of Germany's most prestigious industrial and financial centers with affordable housing, a vast variety of multicultural individuals accompanied with a great modern lifestyle with all that Dusseldorf can offer.
Interview & Salary
For this Italian IT Support Job the interview process is pretty straight forward – first there will be a phone interview and depending on the recruiter you could be asked to sit another phone interview or come to Dusseldorf for a face-to-face interview.
When it comes to salary you can expect to earn between €45,000 - €55,000 gross per annum and there is a relocation package available but this is reviewed on a case-by-case basis.