Job Description
French Customer Support Representative wanted for a great growing team here in Berlin, Germany with a reputable and trustworthy client of ours. All you need is a near native level of both French and English as well as a minimum of 6-12 months customer support experience.
Your Tasks:
Your Tasks:
- You will be taking inbound calls and emails from a customer with regards to any damage and/or accidents that occur with the products provided by the company.
- You will need to be able to act fast & be quick on your feet in order to take in vast amounts of information from customers & to determine the next step in the support process.
- You will be in regular contact with various departments such as insurance, repairs and appraisals etc.
- You will be required to take note of all information from customers in order to document it within the company database.
Our Client:
Work for an experienced and trusted global organisation with over 100-years’ experience in the rental game.Established in Germany and now expanding further within Europe – join the team today to help them do so.
Main Requirements:
You will need the following to qualify for this job:
- Near native level of
- French
- Good level of English
- Excellent communication skills (especially written skills)
- 6 -12 months Customer Support Experience
- Previous experience in the insurance sector would be a big plus for your application.
- Customer Focussed
- Comfortable with a fast-paced environment
- Good Computer Skills
- Good MS Office Skills
Where is the job located?
Germany’s capital – Berlin – with lots to offer: a big art scene, great nightlife and beautiful modern architecture. Berlin is the place to be & you will love every second of it.
Interview & Salary:
The interview process involves 2 phone/Skype interviews and a language check (French). If successful, you will receive a job offer and start off with 3 weeks of training before diving in.
Salary: You can earn €1,870 gross per month along with a monthly bonus once you reach 100% of the target that month.
Keywords: French Jobs Berlin, French Customer Support Jobs, French Customer Service, French Jobs Germany
