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French Customer Service Agent - Amsterdam

This job has expired

Job Title: French Customer Service Agent - Amsterdam
Contract Type: Permanent
Location: Amsterdam
Industry:
Salary:
Start Date:
Duration:
REF: JN -122017-2552
Contact Name:
Contact Email:
Job Veröffentlicht: 1 maand geleden

Job Description

French speakers interested in Customer Service & the fashion industry – we have a Customer Service job that will fit you like a well-designed glove. 
Amsterdam, the Netherlands is where the job is within a company that is well-known and extremely trusted by international brands across the globe. 
Please keep in mind there is no relocation package available, so we are looking for you to currently live in/near Amsterdam or you are ok with relocating at your own expense. 

Your Tasks:
  • You will be responsible for delivering the best customer service possible to all customers via phone and email. 
  • You will be tasked with managing any issues and complaints customers may have with the client’s products. 
  • With issues that you cannot help – you will need to escalate the ticket in a timely manner in order to keep customer service satisfaction high. 
  • With each interaction, you will need to document the issue and the resolution in order to help with future training and quality purposes.

Our Client:
Work for the worlds #1 customer experience driven outsourcing giant here in Amsterdam, the Netherlands. There is a strong promise of career progression here as 80% of promotions come for the internal team. Amazing teams, company benefits and employer right here in Amsterdam.

Main Requirements: 
You will need the following in order to qualify for this job:
 
  • Near native
    French
  • Good level of English
  • Excellent communication skills (written & verbal) 
  • 6-12 months customer service experience (preferably in a call centre)
  • Excellent computer skills 
  • An interest in the fashion industry would be beneficialCustomer focused 
  • Outgoing & motivated 
  • You are currently based in Amsterdam – as there is no relocation package

Where is the job located? 
Amsterdam – the Netherlands –
The cultural capital city of the Netherlands that has several well-known and not so well-known attractions. Amsterdam is an amazing city for anyone looking to live in a truly multilingual city right in the heart of Europe, 

Interview & Salary: 
You will be sent a language test (French), be asked to sit a Skype interview with the hiring manager and if successful you will be invited for 1 more Skype/Phone interview. 
The is a competitive salary that is accompanied by a number of great company benefits (life assurance & health plan) this is a company you will want to grow with.


Keywords: French Customer Service, French Customer Service Rep, French jobs Amsterdam, Travailler à Amsterdam




 
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