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German Email Customer Support - Amsterdam

This job has expired

Job Title: German Email Customer Support - Amsterdam
Contract Type: Permanent
Location: Amsterdam
Start Date:
REF: JN -012019-2833
Contact Name:
Contact Email:
Job Veröffentlicht: meer dan een jaar geleden

Job Description

How does working for a company that is responsible for the grooviest gadget on the block?
When it comes to gaming, this is your chance to get a good strong foothold into the very future that is gaming.  We're on the hunt for German speakers with good English & even better written and verbal skills in both languages as this is an email customer service job here in the cultural capital of Amsterdam. 

Your Tasks:
  • You will receive incoming requests via email in both German and English, here your main priority is to resolve each issue/question as quickly as possible. 
  • With each issue that comes in, you will be able to consult with fellow colleagues to diagnose the issue.
  • Where needed you will escalate the issue to 2nd level support.

Our Client:
Work for the worlds #1 customer experience driven outsourcing giant here in Amsterdam, the Netherlands. There is a strong promise of career progression here as 80% of promotions come for the internal team. Amazing teams, company benefits and employer right here in Amsterdam.

Main Requirements: 
You will need the following in order to qualify for this job:
  • Near native German
  • Good level of English
  • Excellent communication skills (written & verbal) 
  • 1 year’s customer service experience (preferably in a call centre)
  • Excellent computer skills 
  • An interest in the gaming industry
  • Customer focused 
  • Outgoing & motivated 
  • You are currently based in Amsterdam – as there is no relocation package

Where is the job located? 
Amsterdam – the Netherlands –
The cultural capital city of the Netherlands that has several well-known and not so well-known attractions. Amsterdam is an amazing city for anyone looking to live in a truly multilingual city right in the heart of Europe, 

Interview & Salary: 
You will be sent a language test (German), be asked to sit a Skype interview with the hiring manager and if successful you will be invited for 1 more Skype/Phone interview. 
There is a number of great company benefits (life assurance & health plan) this is a company you will want to grow with.

Keywords: German Email Support, German Customer Service, German Customer Service Rep, German jobs Amsterdam, Arbeiten in Amsterdam

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