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Croatian Customer Service Amsterdam

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Job Title: Croatian Customer Service Amsterdam
Contract Type: Permanent
Location: Amsterdam
Start Date:
REF: JN -042018-2641
Contact Name:
Contact Email:
Job Veröffentlicht: 2 jaar geleden

Job Description

Temporary Position for the Summer Period - 4month Contract - Work Permit Needed Before you Apply 
We’re looking for Croatian speakers experienced in the travel/tourism customer care industry & looking for more routine in their schedules. 
Not forgetting great benefits; relocation package, life assurance, health plan and many more. You will have to apply to find out more. 

What will you do in this job?
You will be responsible for providing continuous customer service to customers via both phone and email. Be able to probe customers in order to resolve issues they ay be having. You will ensure that all tickets/issues are resolved in a timely and professional manner.

Who will you be working for?
Work for the world’s #1 customer experience driven outsourcing giant here in their office in Amsterdam. With a strong promise of career progression (80% internal promotions) and amazing employee benefits on offer, this is a company you will want to grow with. With over 30 office locations around the world and 120,000+ employees working in over 50 languages, they are currently building a fast-growing team in the B2B travel sector and are looking for Croatian speakers now! 

Who are we looking for?
We’re on the hunt for near native Croatian speakers with excellent English (you will be dealing with Croatian customers and English business partners). Communication (Written & Verbal) skills in both languages are crucial. 
You will need at least 1 year’s customer service experience and a passion to grow within this sector.  You have good typing skills (25 words per minute).

Where would you be working?
Amsterdam! The cultural capital city of the Netherlands that offers many well-known attractions. 
Amsterdam is an amazing city for anyone looking to live and work in a truly multicultural city right in the heart of Europe. 

Interview & Salary
The interview process involves a Croatian language test, a Skype call with the hiring manager and if successful you will be asked to sit another phone/Skype interview before the final decision. 
With a competitive salary, performance bonus and many other benefits (life assurance & health plan etc.) This is a client you will want to know more about. Call us today!
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